If you need more help, please visit our Discord channel.
We recommend using RoEx Automix to create stems first i.e. create your drum stem, and guitar stem. Then create a final mix down from the stems. This part of the process isn't automated, since we want to give the user some flexibility in making mixing decisions.
Audio tracks are usually recordings of just one instrument. In a drum kit, you could have individual audio tracks for the kick, snare, cymbals etc. These can either be recorded in either mono or stereo. Stems are stereo recordings sourced from mixes of multiple individual audio tracks, such as drums, vocals, and bass. For example, a drum stem will typically be a stereo audio file that sounds like all of the drum tracks mixed together i.e kick, snare cymbals.
Due to the way the RoEx Automix works, you don't need to further master your tracks. We mix the tracks in a way that this need is eliminated. However, if you feel you still want to have the mastered you're more than welcome to do so. We plan to offer this service at a later date.
We would encourage you to reach out to us on our Discord channel, so we can see what has gone wrong and provide a solution.
We don't currently provide this data, but if enough users request this feature we can add it to a later release. The only caveat is the audio effect settings we can provide are unique to the audio effects in our signal chain. All the audio DSP we use has been developed in-house. We do plan to create our own audio effect plugins using our DSP and offer these free of charge at a later date.
Either email us at firstname.lastname@example.org , use the Discord channel or use the form below to contact us. We will look into the problem for you.
If you want to send us a message about anything please use the form below. We're a small team and love nothing more than to hear from our customers, whether it's good or bad. We'll do our very best to sort out any issues you have or deal with any questions you need answered.